Privacy Policy
Effective Date: 15th October 2024
Africanature Safaris is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.africanature.co.tz or engage with our services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, address, email address and phone number information when you book a tour or plan your trip.
- Travel Preferences and History: Information regarding your travel preferences and feedback.
- Communication Information: Records of communication with you, including emails and chat messages.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Services: To process your bookings, provide customer support, and deliver services.
- To Improve Our Services: To analyze and understand usage patterns, improve our website and services, and tailor our offerings to your preferences.
- To Communicate with You: To send you updates, promotional offers, newsletters, and other information related to our services, with your consent where required.
- To Ensure Security: To protect our website and services from fraud and other illegal activities.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: To third-party vendors, suppliers, or partners who assist us in providing our services, such as travel operators and accommodation providers.
- For Legal Compliance: When required to comply with legal obligations, respond to lawful requests, or protect our rights, property, and safety.
- With Your Consent: With your explicit consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information where applicable.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Data Portability: You can request to receive your personal information in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website. Your continued use of our services after such changes signifies your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Africanature Safaris
Address: Dar es Salaam
Email: support@africature.co.tz
Phone: +255 741 402 641
Africanature Safaris
